How can conversational Artificial Intelligence assist Companies in the Tourism Sector?
A Case of Success:
Vivara Travel and Ferrari Museums
“The numbers from 2023 certify the quality of the product”
Fabio, CEO of VIVARA VIAGGI Srl
The 2023 figures for the Web channel alone
Total
Queries
Unique
Users
Unique Users
Information
Requests
Booking
Inquiries
Assistance
Requests
Booking
Management
Pricing
Information
Inquiries between
7 PM and 8 AM
Weekend Inquiries
(Saturday and Sunday)
Languages
Used
Inquiries
by Country
Inquiries by Country
Generated
ROI
Total
Feedback
Positive
Feedback
Negative
Feedback
AISAAC: a complete product
Privacy and Security
All data is processed in accordance with GDPR regulations, ensuring the protection of intellectual property, which remains with the licensee
GPT Models
Want to leverage the power of generative models like GPT?
With AISAAC, generative technology is right at home!
Multilingual
Designed in Italy but perfectly usable in other languages, and need simultaneous translation? No problem!
Data Analysis
Understanding how your customers behave and what they ask for is essential. AISAAC collects and organizes all the information that passes through to give you a clear and immediate overview
On the Phone with
Artificial Intelligence
Provide your customers with a constantly active and ready support, consulting, and booking service.
Never miss out on opportunities again.
Integration
The features and full control of our solution have allowed us to integrate with various systems. If yours isn’t present, that’s not a problem!
Operators and Tickets
For more demanding solutions, functionalities can be activated to redirect to a human operator and/or manage support tickets
Appointments
Organize your calendars, divided by department, service, and operator, with automatic notifications, validation, editing, and simplified cancellation of reservations
Satisfaction Level
The importance of knowing what your users think of your service?
With AISAAC, you can ask for, collect, and analyze satisfaction levels on whatever you desire
Chat Naturally
24-hour support and assistance, every day of the year, directly from your website or Web Application!
Not just chat, but also data extraction and visualization, sending and receiving files, private areas, and everything else your business needs.
Qualify Contacts
Using specific algorithms, we can qualify users and provide you with a clear vision of your prospects
Attachments and Documents
If you need to receive or send documents instantly or via email, no problem, this functionality is already available
Blockchain
If you need to “certify” a transaction, we can include a professional Blockchain service
Restricted Areas
With our OTP technology, you can securely receive confidential information or documents
Avatar 3D
The evolution of conversational solutions, available on Totem Touch Screens and Holographic systems
The data presented are real, from just one project, for the period: December 2022 to October 2023, generating an ROI of over €81,000
Operational Channels
Multimedia Totems
Holographic Totems
WhatsApp, Telegram
Website, eCommerce
Microsoft Teams
VoIP Telephony
CRM, ERP, Software
Want to try AISAAC?
Rimini – Italy – Via Macanno 38/b – 47923
VAT IT 04568310405
Iscritta nel registro Italiano delle Start-up Innovative
Mobile: +39 329 049 5565
commerciale@officinatecnologica.com
